{"id":669,"date":"2019-09-06T12:11:40","date_gmt":"2019-09-06T12:11:40","guid":{"rendered":"https:\/\/carney-gmbh.com\/?page_id=669"},"modified":"2019-12-07T09:58:00","modified_gmt":"2019-12-07T09:58:00","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/carney-gmbh.com\/?page_id=669&lang=en","title":{"rendered":"FAQ – Frequently Asked Questions"},"content":{"rendered":"\t\t
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Frequently Asked Questions<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI want to entrust my problem with an established professional company. Are you the right contact person?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Indeed. Our company is a family business, exists since 1963 and is meanwhile led in the 3rd generation. We are the right company to contact.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t I am insecure regarding the topic data protection. How does your company deal with this? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We take this topic very seriously. All data will be handled confidentially and will be deleted no later than 8 weeks unless we are legally obliged to keep them longer.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI have lost my key. How do I have to proceed? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

For office-furniture or workshop-facilities without key card it is sufficient to give us the locking number that is stamped in on front of the cylinder and on top of the key.
These keys can be ordered in our shop. For industrial locking systems we need a copy of the key card and a description of the lock within the locking system to make an offer. Please contact us.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI have got an industrial locking system with a key card. But I don't have the card anymore. How do I have to proceed? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We are glad to help you. Please fill in our order for replacement key card and send it to us. This form is available upon request. With the form we can make you an offer. The old key card loses its’ validity.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t I can't find my product in the shop. Where can I order it? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

In our shop you can find our common stock items. In our catalog for RONIS-DOM you will find a much bigger selection of various items. If you still can’t find your product and need a special item outside of this selection please contact us. We will find a solution for you.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI don't know how to measure my lock. What should I do? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Please contact us. We know all dimensions. Photos or a sample is of help, of course.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI need locks for a new object. Which lock do I need? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We are glad to help you. Just send us your sample with written details. If this lock still functions or not isn’t relevant. If a sample doesn’t exist you can send us photos and dimensions of the fitting hole. With this information we can prepare an offer.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI need a large amount of locks \/ keys. Are there special prices possible? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, we can make special prices. Please contact us. All order quantities are possible.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t I have developed a new product and need locks. Can you deliver samples and support our production-run?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, we can. We can support prototypes, production-runs and send samples.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI want to source out my key-production. Can you help me? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, we can make individual pricesand take over your production. Please contact us.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Contact us<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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